How our boxes work

1. Choose the produce or protein box for you
Whether you love a good weekend BBQ, enjoy a morning smoothie or just need to get some more veg in your life, we've got the box for you.
2. Check your postcode is in our delivery area
Each box has a different delivery area, so before ordering, you'll need to check that we can deliver to your postcode first.
3. Pick your delivery day & frequency
We know that some people like to cook at home everyday, while others might enjoy the odd takeaway dinner. That's why you pick how often your box arrives.
4. Set up your account
Once you've picked your delivery area, your box option and frequency, all you've got to do is set up your account and check out. Then you wait like a kid on Xmas Eve!

FAQs: Getting Started

How much does delivery cost?

Nothing. Nada. Niente. Nichts.

Isn't it annoying when you find cute shoes online and then psych yourself up to buy them and then when you get to the checkout the delivery costs more than the shoes? Yeah, none of that here.

As long as you live inside our delivery area, you won't need to pay for delivery on any box!

Is there a commitment period?

Nope nope nope! Once you've ordered a box, you can pause or cancel your subscription at any point. So if you're the "Chandler" in your group of F.R.I.E.N.D.S. and just a little afraid of commitment, you've got nothing to be scared of here.

How do these boxes reduce food waste?

The COVID19 crisis has exacerbated the food waste issues in our food supply chain, meaning growers, producers and wholesalers aren't able to sell as much fresh produce and quality proteins to cafes, restaurants and bars as before, so the amount of ingredients that get thrown out is growing.

We are working with fruit, veg and meat suppliers who don't usually sell direct to consumers to be able to offer you these boxes of restaurant-quality ingredients that would otherwise end up thrown out.

Can I do something if you can't deliver to me yet?

You could do heaps! Puzzles, board games, binge watch Normal People, water your plants, and heaps more...

But if you wanted to, you should probably also register your postcode here here so we can let you know the moment we can deliver to you. We're working hard with our partners to get to even more people, so stay tuned!

What's in the box? WHAT'S IN THE BOX!?

Whichever box you pick, we won't be able to tell you exactly what you will get in every delivery. Our partners will curate these boxes depending on the seasonality and freshness of the produce and proteins, so whatever you get, it's going to be top-notch. It's fun to add a lil' mystery to your life!

Produce boxes

Are all your fruits & veg locally-sourced?

You betcha! The fruits and veg that go into our produce boxes are sourced from local produce markets in Melbourne and Sydney.

We do this because we want to support local producers, as well as, ensure the fruits and veg you get aren't racking up frequent flyer miles having travelled all the way from Mongolia.

Can I pick the day my produce box gets delivered?

Most definitely! Our produce boxes get delivered on Mondays, Wednesdays, Fridays and Saturdays so you can pick the day that suits you best.

You'll also be able to change your delivery day once you've started your subscription, but you'll have to read a bit further down to see those instructions.

Where do you deliver produce boxes to?

We are currently delivering within metro Melbourne and Sydney areas, as we're working with local produce suppliers to get you the freshest goodies!

You can check whether we can deliver to your specific postcode before you add any box to your cart. Alternatively, if you want to see all of the postcodes we deliver to, click here.

What time will my produce box arrive?

Our drivers will begin deliveries on Monday, Wednesday and Friday before you've even stopped snoring. Although we've tried to teach them to be psychic and be able to know exactly the fastest route to go to drop off all of your produce boxes, we haven't had much luck on that front.

The exact time will depend on the number of boxes we'll need to deliver each day, but we can assure you that you will get your delivery by 4pm, at the very latest.

What happens if I'm not home when the produce box is delivered?

If no one is home to accept the delivery of the box, we will leave the box on your front door, in a hidden and undercover spot, where possible. But not so hidden that you won't be able to find it yourself!

If you know you won't be home for these deliveries, be sure to let us know in the "special delivery instructions" section during checkout.

Protein boxes

Are all your proteins Australian-sourced?

Bloody oath they are! Our partners locally-source all of their proteins, to ensure that they are high quality. All of our meats are RSPCA-approved and are the same standard as you'd find in some of your favourite restaurants and cafes.

What day do protein boxes get delivered?

We deliver our protein boxes every Thursday! If you wanted to make a same-week order, all you'll have to do is get your order in by 5pm Tuesday.

Where do you deliver the protein boxes to?

We are currently delivering to within 30kms of the Melbourne CBD.

However, we do know that most people on the planet don't live within 30kms of the Melbourne CBD, so we are always looking to expand our delivery area. If you don't live in our current delivery area please let us know where we should be here.

How do you ensure that all the meat is safely stored during delivery?

Most of the meat, just like the palace that Elsa creates in the first movie, is frozen. Also, all of your boxes are transported in air-conditioned vehicles to ensure they're perfect when they get to your door.

How long will the meats last for?

All of the meats that come in your box can be frozen for up to 12 months... but if you're anything like me and can get through 3 burgers in a sitting (actually true), it's going to last for considerably shorter than a year.

What if I'm not home to receive the delivery?

Due to strict food health and safety standards, we aren't able to leave boxes unattended, so we require you to be home to receive the delivery.

Unfortunately, if you're not home, our drivers will have to take the boxes back.

FAQs: Subscription management

Is there a discount code I can give to friends and family?

Wow, what a specific question, but yes! The more the merrier!

If you invite your friends and fam to subscribe to a box using your referral code (outlined in the steps below), not only will they get 10% off their first order, you'll get 10% off your next order too!

1. Open the email you'll receive after your first order
2. Click Get Invite Link
3. And share the link that pops up with your friends and fam
4. When they open the link, they'll be given a discount code that they can apply during checkout

Who said you can't make friends with salad?

How do I add my referral discount to my account?

Well aren't you lovely for spreading the fruit and veggie goodness around! Once someone has successfully used your referral link to order their box, you'll received an email with a discount code for 10% off your next box.

All you'll have to do is follow the steps below to add your code to your account and 10% will be taken off your next order.

1. Copy the discount code in the email you receive
2. Login to your account
3. Click Manage subscription
4. Scroll down to Discount codes
5. Paste the copied discount code and click Apply discount

Can I change my delivery frequency?

Of course you can, silly! You're an adult now, you can do whatever you want. If you want to change from getting fortnightly deliveries to weekly ones (or vice versa) just follow these simple steps:

1. Login to you account
2. Click Manage subscription
3. Click Change frequency

Can I change my box option?

Did your blender finally break after the 4,288,508th smoothie bowl you've made with the fruit from your Fruit Box? Want to switch to a Veg-Only Box while you're waiting for your blender to come back in stock at ALDI?

Easy peasy veggie squeezy! If you want to change the box that you're subscribed to, all you you have to do is the following:

1. Login to your account
2. Click Manage subscription
3. Go to the Products in your subscription section and click Swap product

Can I skip a delivery?

Easy! If you're going to be out of town for work or are away on a holiday, you can simply sign in to your account on our website and follow these steps to skip future deliveries:

1. Login to your account
2. Click Manage subscription
3. Got to the Manage upcoming orders section and indicate which future deliveries you'd like to skip

This begs the question... Can I come on your holiday?

How do I change my delivery day?

Wanna do the old delivery day switcheroo? Too easy! All you have to do is just follow the same steps as changing your box option.

1. Login to your account
2. Click Manage subscription
3. Go to the Products in your subscription section and click Swap product

How do I change my payment details?

Did you just get a new credit card for those sweet, sweet frequent flyer miles? Look at you, you high flyer, you.

But anyways, you can change payment details by following these simple steps:

1. Login to your account
2. Click Manage subscription
3. Go to the Payment information section and click Edit

How do I change my delivery address?

So you've won the lottery and moved into a mansion in Toorak? You go, Glen Coco!

You can easily update your address by signing into your account and taking the following steps:

1. Login to your account
2. Click Manage subscription
3. Go to the Address and shipping information section and edit your Shipping Address

Can I skip a delivery?

Easy! If you're going to be out of town for work or are away on a holiday, you can simply sign in to your account on our website and follow these steps to skip future deliveries:

1. Login to your account
2. Click Manage subscription
3. Got to the Manage upcoming orders section and indicate which future deliveries you'd like to skip

This begs the question... Can I come on your holiday?

How do I cancel my subscription?

I mean, this is a purely hypothetical question right? Cool, I thought so... Phew!

So, hypothetically, if you wanted to cancel a subscription, you can do it from your account portal. You'd just, hypothetically, need to follow these steps:

1. Login to your account
2. Click Manage subscription
3. Go to the Cancel subscription section